Thursday, July 04, 2013

Prenup Supplier Rating #2: Jardin de Miramar


Many are asking why we held our prenup at Jardin de Miramar. There's no specific personal reason. It just so happened that it on the auction list of w@w auction last year. I researched about it, took my chances, and  won it. 

Rating Scale: 1 - 10 (10 being the highest)
Service: Photo and Video Shoot Venue
Peso Power: Php 4,600 (auction = 2,500; OTD = 2,100)
Rating: 8

Pros:

  • Contact person (Daisy) is easy to talk to. The package we got from the auction is for 2hrs photoshoot only, but when I requested for an additional free hour, Daisy agreed and that's what has been specified in our contract.
  • All communications done via email. Sometimes Daisy would even call me for some clarifications.
  • Adrin didn't have a hard time rescheduling our shoot with them.
  • The lounge we used was clean and spacious. Aircon was cold too.
  • They let us use their props for free. Our picnic set wouldn't have been possible if not for them. They also setup the native hammock just for our use.
  • Then lent steel ladder to our P/V team which was used to climb trees and get some good top shots.
  • When it started raining, the staff immediately brought us big golf umbrellas. This is well appreciated since we didn't have enough umbrellas for our party.
  • We ran past the allotted hours and stayed in the premises for 4.5 hours but they did not charge us of extra fees anymore. 
  • They sought feedback (through a survey form) after the shoot. This is a plus for me as it signifies that they would like to know the opportunity areas in their venue and service. I just hope that the survey results are taken seriously and they take actions on noted improvement areas.

Cons:

  • We had to pay additional Php 2,100 on the day of the shoot because they they charge higher if you'll also do video shoot. Plus they only allow 5pax for the normal package, we were 7. 
  • The wooden ship at Galera area is a restricted area due to safety reasons. It was old looking and was not well maintained. The swings in the same area were also taken down. 
  • The gardens doesn't look very well maintained. The place would be a lot nicer if they can keep the plants and grass well-trimmed.
  • When we were shooting for our last layout, they did not turn on the electricity switch for the indoor hall despite the request of our photographer. Reason they gave is because we're already over time. They did not even ask if we're willing to pay over time charges. 

To summarize, dealing with Jardin de Miramar was a good experience. We didn't have any hard time caused by the venue or the staff. They were even attentive to our needs and we really appreciated them lending us props. I just hope they take my feedback seriously and renovate Galera area and dutifully maintain the gardens. =)


Cheers!


No comments:

Post a Comment